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Dear Kuvings Team,
We bought two Kuvings C7000, and we just wanted to share our thoughts with you guys….
Thank you for the pleasant customer experience, especially to the staff member who was so helpful over the phone in helping us by explaining the features of the different juicers in detail. We received our order earlier than expected, another key satisfaction for us.
We’ve been using slow juicer for many years now but as soon as we replaced our old machine with the Kuvings C7000, we were stunt by how efficient this juicer is. Not only it saves time but the quality of the juice it produces is immaculate. I really appreciate how well it is made as it crushes all the root-based hard veggies which normally get stuck and the backward function helps to clear the residuals quite efficiently. We’re so happy to have made this choice and we believe this is the best investment for our health. Thank you kindly!
Mark & Annabelle (Melbourne)
I wanted to say a wholehearted thank you for the exceptional service from Kuvings Australia. My juicer was returned as it wasn’t working normally. I wasn’t expecting the repair/service to be covered by a warranty. My juicer is used every day in a home kitchen, I look after it to the best of my knowledge. So to have it returned so quickly with no invoice has made my day. I can now enjoy my fresh juice daily again.
From the outset the customer service on the phone, online, & technical has been exemplary. I have bought numerous consumables (replacement wearing parts) over the net. I knew from my research on slow pressed juicers I was buying a good one. My husband & I have worked with German companies and know the engineering to be excellent. But it’s the after sales service that can make or break a good service or product. Kuvings Australia gets my vote. Well done and thank you.
From a very happy Kuvings juicer advocate.
I have been using my wonderful new juicer and I love it very much… it’s awesome …and so glad I finally invested in it .
All the best for 2016 . Warmest regards
We bought the B6000. What an excellent Juicer!
Thank you again for your help. Much appreciated
We were excited to received our juicer by post yesterday. We have already made 2 lots of juice and are so impressed by the strength of the machine and the ease of cleaning. It is a perfect addition to our home and makes doing the 10 day challenge so much less challenging. Thanks again
Thank you so much for dealing with me regarding the sale of the two Kuvings juicers. I received them and have had my first juice with my dad to celebrate him coming out the hospital. I love the juicer and i am eager to teach dad and mum to utilize there juicer. Dad is happy with it, he can now make his own V8 juice fresh instead of buying the store bought one.
Thank you again for the prompt service and friendly customer service.
I just wanted to take a moment to say how wonderful the service was during my recent interchange over a replacement part for our juicer. In this day and age we seldom get the opportunity to experience exceptional service and this was such an occasion. It needs to be recognised.
I sent a message on your website, as suggested by one of your colleagues at the recent trade show, which was immediately answered. I sent two pictures to show the problem and the very same day a new part was despatched. We received it shortly afterwards and had been able to track its progress from shipment to arrival through Australia Post.
We have been a fan of our Kuvings Juicer for many months – there is really nothing that even comes close to doing the job as well – and the thought of being without it even for a few days was disappointing. You guys fixed the problem in no time at all and we are really grateful.
I have already been singing the praises of the product. I can now do the same for support.
ABOVE EXCELLENT Customer after sales service, I am an aged pensioner & can honestly say that I have never encountered after sales service as good as yours ANYWHERE.
You could certainly teach a few of other major retailers a thing or two!!!
Congrats again & thank you!!
My name is Lauren and I absolutely love my whole juicer I bought from you.
Because I love this juicer so much I will be putting the website details on my Instagram (xxxxxxxxxx) with one of my veggie juice pics as everyone needs to know about it!! Seriously, awesome product.
Thank you for your unbelievably fast service , the fast delivery of the Mincer attachment was out of this world, I really appreciate the fact that your staff would go out of their way to deliver the goods to my home personally “because they were in the area”, outstanding service , and believe me I will be telling my friends that there is still a company in Australia that believes in giving service to their customers, Great stuff Kuvings, power to your company.
I am so enjoying the juicer. I have freshly made cold pressed juice first thing in the morning(on an empty stomach)
and feels energised throughout the day. The juicer is washed straightaway(no problem), dried and then assembled ready to go the next day.
Made a good choice purchasing the Kuvings brand.
Best wishes for 2016 – Warm regards
We’ve been using the Kuvings cold press juicer at the Veggie Patch Diner now for just under a year and it’s been a revelation! The taste and texture of the juice produced by the machine is second to none. Our customers constantly comment on the difference in quality of the juice we sell compared to our competitors’. Not only is the juicer amazing but the pre and post purchase service from Andrew and his team has been fantastic. We have been so happy with the Kuvings product that we have invested in a second juicer for our food truck and will be looking at a third for our restaurant in the next couple of months.
We are currently using the juicer in our busy breakfast restaurant and are getting amazing feedback from our guests. We had a centrifugal juicer originally but are so impressed with the kuvings. The unit is whisper quiet, which is a real bonus at breakfast. The unit produces far more juice from the same amount of product and also does not foam or separate which means we can now do a featured juice of the day which holds its colour as well as being nutritious and delicious.
We have had a large number of sporting teams in over the cricket world cup and the juicer was really put to the test, but came through with flying colours!
We are now looking at adding one of your dehydrators to our kitchen equipment as well as another juicer to our premium club lounge.
Thank you so much for all your help on the weekend – we are thoroughly enjoying the juicer and attempting to get the balance of flavours right:)
It is really quite quick and easy to prepare everything and the juice is amazing!
At The Water Rat Hotel in South Melbourne, Head Chef Jack Guy, likes to get the most from simple locally sourced seasonal ingredients. The Kuvings Slow Juicer has not only found a prime place at the bar doing various juices for customers looking for something fresh and healthy, but also for the menu.
When the heirloom tomatoes are in full bloom the menu will see a wonderful Gazpacho arrive.
Jack says that the beauty of using the slow juicer is the ability to keep all the rich and sweet flavours and also the simplicity is divine.
1Kg Heirloom tomatoes
1 x fresh chill
2 x garlic cloves
Season to taste with Murray River pink salt
We have been a big fan of our Kuvings Cold Press Juicer from day one! Our customers from Bondi and beyond look forward to Bru’s original juices daily as part of their fitness routine, meal plan and daily cleanse. What’s more is that we find the juicer easy to operate and with a minimum of noise. Highly Recommended… Team Bru Coffee @ Bondi
I have been in the hospitality industry juicing for over 5 years. I worked 16+hours a week on a cold-pressed juicer, cutting all the fruit up into small bits and making approx. 200-300 juices a week myself for a year straight. So you can say I’m pretty experienced when it comes to making juice.
About a year ago my partner and I opened a cafe, & found ourselves in the market for a juicer. I have used over 6 different brand of juicers at home & commercially but was never truly satisfied with what I had used. I came across The Kuvings Whole Fruit Slow Juicer & it was by far the best rated online. We purchased one straight from the Kuvings website. We were so happy with the speedy delivery & fantastic customer service. When we used it for the first time we were so excited about how much faster the whole fruit juicer is compared to other juicers on the market. Being able to throw the whole apple in saved us a significant amount of juicing time & the strong motor ensured it never overheated like some of the other brands we have owned.
One day we were making an almond nut milk for the cafe with our new juicer, & forgot to remove one of the hard pips from a date. We ended up damaging some of the parts & were devastated that we had ruined our new juicer. I quickly called Kuvings to enquire about spare parts & was so relieved to know that spare parts can be purchased online at a super affordable price. They were sent out to us that day & we were making nut milk again the next day.
We have since recommended this juicer to all our friends in the industry, & all agree that the Kuvings Whole Fruit Slow Juicer is the best on the market.